Frequently Asked Questions
1. What are your hours?
- 8:00am-5:00pm
​
2. Do I have to have a maintenance contract to order supplies from ABC?
- No, go ahead and send us an email to orders@abcla.com or fill out this form.
​
3. Can I order supplies over the phone?
- No, you must send us a written request for supplies.
​
4. How do I get meter readings from my Sharp MFP?
- Settings > system settings > total count > job count > print
- Settings > status > total count > print
- Hold Down the Copy key
​
5. How do I get meter readings from my Kyocera?
- Counter button > print status page
- System menu > report > report print > status page
​
6. How do I get meter readings from my Duplo?
- Hold down the Stop key (make sure there is ink and paper in the machine)
​
7. What email address do I send my meter readings to?
- You can send it to meters@abcla.com or fill out this form.
​
8. Can I pick up my supplies rather than have them shipped?
- Yes, please call ahead so we are prepared to service you.
​
9. Can I pay an invoice over the phone?
- Yes, we can take a credit card over the phone with no additional fees.
​
10. Are you hiring?
- We are usually hiring, visit the career page and choose what field you are interested in to find out if we have a career for you.
​
*If your question was not answered, please feel free to contact us*
​